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JD Williams bereavement contacts

Bereavement line
Opening hours
Monday to Friday 8am to 7pm, Saturday and Sunday 8am to 4pm

Before you get in touch

You can tell JD Williams by calling customer services or through the chat on their website. Have the date the person passed away, and their account number if it's on a statement. If not, they can find the account from the person's name, address and postcode. They will stop all mailings, though this can take up to six weeks.

Checked on 27 September 2026 against JD Williams's own page. Numbers do change now and then, so if one doesn't work, their page is the best place to look.

Other investments, credit and credit files

Most of the time this takes goes on working out what the person had and who to call. When you are ready, Inherit Vault is where you can write that down for your own family, kept private until it is needed.

If a number doesn't work, please let us know and we'll put it right the same day.