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Phoenix Life bereavement contacts

We haven't been able to double-check these details yet. It's worth confirming them with Phoenix Life when you get through.

Tell them online

Use their online form

Open their online form

Do these three first

They are free, and between them they reach most of the government, most banks, and the junk mail lists. None of them takes email, so use each button.

Tell Us Once

A free GOV.UK service. It tells most government departments at once, including HMRC, DWP, DVLA, the Passport Office and the council. Use the reference number the registrar gives you.

Start Tell Us Once Done

Death Notification Service

A free service set up by UK banks and building societies. It tells many of them at once.

Use the free form Done

The Bereavement Register

Free. Stops junk mail and marketing post in their name.

Write the letter for me

Fill in what you know. We use it to write one letter, and every Email button on these pages opens it ready to send from your own email. Leave anything blank and the letter keeps a gap for you to fill in.

What you type stays on this device. It is not sent to us, and it is cleared when you close this tab.

Their full name Their date of birth The date they passed away Their last address, with postcode Account, policy or customer number, if you have one Your name How you knew them, for example daughter or executor A phone number they can call you on

The letter

Before you get in touch

Phoenix Life looks after policies from about 90 older companies. On their page, pick the company the policy started with to see the right contact. You cannot tell them online if the person passed away outside the UK.

Checked on 27 September 2026 against Phoenix Life's own page. Numbers do change now and then, so if one doesn't work, their page is the best place to look.

Also part of Phoenix Group

Standard Life life and savings products
Standard Life pensions
SunLife

Other insurance and pensions

Admiral
Aegon
Ageas car and home insurance
Armed Forces Pension Scheme Veterans UK
Aviva
AXA UK car, home, van, landlord, business insurance

Most of the time this takes goes on working out what the person had and who to call. When you are ready, Inherit Vault is where you can write that down for your own family, kept private until it is needed.

If a number doesn't work, please let us know and we'll put it right the same day.