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AXA UK bereavement contacts

car, home, van, landlord, business insurance

Bereavement line

0330 024 1158

Other lines

0330 024 1235
Home insurance customers

0330 159 1509
Van insurance customers

0330 159 1512
Landlord insurance customers

0330 159 1508
Business insurance customers

Opening hours

Car and home: Monday to Friday 8am to 8pm, Saturday 9am to 5pm, Sunday closed. Van, landlord and business: Monday to Friday 8am to 6pm.

Call AXA UK

Do these three first

They are free, and between them they reach most of the government, most banks, and the junk mail lists. None of them takes email, so use each button.

Tell Us Once

A free GOV.UK service. It tells most government departments at once, including HMRC, DWP, DVLA, the Passport Office and the council. Use the reference number the registrar gives you.

Start Tell Us Once Done

Death Notification Service

A free service set up by UK banks and building societies. It tells many of them at once.

Use the free form Done

The Bereavement Register

Free. Stops junk mail and marketing post in their name.

Write the letter for me

Fill in what you know. We use it to write one letter, and every Email button on these pages opens it ready to send from your own email. Leave anything blank and the letter keeps a gap for you to fill in.

What you type stays on this device. It is not sent to us, and it is cleared when you close this tab.

Their full name Their date of birth The date they passed away Their last address, with postcode Account, policy or customer number, if you have one Your name How you knew them, for example daughter or executor A phone number they can call you on

The letter

Before you get in touch

This number is for car insurance, and AXA lists a different number for each product. There are no cancellation fees. Car cover can carry on to renewal if a named driver still uses the car, or for 30 days while you sell it.

Checked on 27 September 2026 against AXA UK's own page. Numbers do change now and then, so if one doesn't work, their page is the best place to look.

Other insurance and pensions

Most of the time this takes goes on working out what the person had and who to call. When you are ready, Inherit Vault is where you can write that down for your own family, kept private until it is needed.

If a number doesn't work, please let us know and we'll put it right the same day.