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Scottish Widows bereavement contacts

Bereavement line

0345 601 4179

Other lines

0345 716 6764
Update on an existing claim: personal pensions

0345 300 4455
Update on an existing claim: older personal pensions from Lloyds TSB

0345 300 2540
Update on an existing claim: savings and investments such as OEICs, ISAs and bonds

mailbox.estates@scottishwidows.co.uk

Tell them online

Use their online form

Opening hours

Monday to Friday 9am to 5pm. Closed weekends and bank holidays.

Email Scottish Widows Call Scottish Widows Open their online form

Do these three first

They are free, and between them they reach most of the government, most banks, and the junk mail lists. None of them takes email, so use each button.

Tell Us Once

A free GOV.UK service. It tells most government departments at once, including HMRC, DWP, DVLA, the Passport Office and the council. Use the reference number the registrar gives you.

Start Tell Us Once Done

Death Notification Service

A free service set up by UK banks and building societies. It tells many of them at once.

Use the free form Done

The Bereavement Register

Free. Stops junk mail and marketing post in their name.

Write the letter for me

Fill in what you know. We use it to write one letter, and every Email button on these pages opens it ready to send from your own email. Leave anything blank and the letter keeps a gap for you to fill in.

What you type stays on this device. It is not sent to us, and it is cleared when you close this tab.

Their full name Their date of birth The date they passed away Their last address, with postcode Account, policy or customer number, if you have one Your name How you knew them, for example daughter or executor A phone number they can call you on

The letter

Before you get in touch

If you have already told Lloyds Bank, Halifax or Bank of Scotland, you do not need to tell Scottish Widows. The online form is the quickest way. They need the original death certificate or a certified copy.

Checked on 27 September 2026 against Scottish Widows's own page. Numbers do change now and then, so if one doesn't work, their page is the best place to look.

Also part of Lloyds Banking Group

Bank of Scotland
Black Horse car finance
Halifax
Lex Autolease
Lloyds Bank
Lloyds Wealth formerly Schroders Personal Wealth

Other insurance and pensions

Admiral
Aegon
Ageas car and home insurance
Armed Forces Pension Scheme Veterans UK
Aviva
AXA UK car, home, van, landlord, business insurance

Most of the time this takes goes on working out what the person had and who to call. When you are ready, Inherit Vault is where you can write that down for your own family, kept private until it is needed.

If a number doesn't work, please let us know and we'll put it right the same day.