← All bereavement contacts · Insurance and pensions

LV= General Insurance bereavement contacts

car, home, travel, pet

Bereavement line

Other lines

0330 678 6222
Travel insurance: tell LV= that someone has passed away

0330 1009 712
Pet insurance: tell LV= a policyholder has passed away, transfer or cancel the pet cover

Opening hours

0330 678 5233 and 0330 678 6222: Monday to Friday 8am - 8pm, Saturday and bank holidays 9am - 5pm, Sunday 10am - 4pm. Pet line: Monday to Friday 8am - 7pm, Saturday 9am - 2pm, Sunday closed, bank holidays 9am - 5pm.

Call LV= General Insurance

Do these three first

They are free, and between them they reach most of the government, most banks, and the junk mail lists. None of them takes email, so use each button.

Tell Us Once

A free GOV.UK service. It tells most government departments at once, including HMRC, DWP, DVLA, the Passport Office and the council. Use the reference number the registrar gives you.

Start Tell Us Once Done

Death Notification Service

A free service set up by UK banks and building societies. It tells many of them at once.

Use the free form Done

The Bereavement Register

Free. Stops junk mail and marketing post in their name.

Write the letter for me

Fill in what you know. We use it to write one letter, and every Email button on these pages opens it ready to send from your own email. Leave anything blank and the letter keeps a gap for you to fill in.

What you type stays on this device. It is not sent to us, and it is cleared when you close this tab.

Their full name Their date of birth The date they passed away Their last address, with postcode Account, policy or customer number, if you have one Your name How you knew them, for example daughter or executor A phone number they can call you on

The letter

Before you get in touch

One number covers car and home insurance, and can deal with both at once. Have the car's registration number ready. Textphone users dial 18001 first.

Checked on 27 September 2026 against LV= General Insurance's own page. Numbers do change now and then, so if one doesn't work, their page is the best place to look.

Other insurance and pensions

Admiral
Aegon
Ageas car and home insurance
Armed Forces Pension Scheme Veterans UK
Aviva
AXA UK car, home, van, landlord, business insurance

Most of the time this takes goes on working out what the person had and who to call. When you are ready, Inherit Vault is where you can write that down for your own family, kept private until it is needed.

If a number doesn't work, please let us know and we'll put it right the same day.